{"id":50,"date":"2020-03-11T09:18:19","date_gmt":"2020-03-11T09:18:19","guid":{"rendered":"https:\/\/leicesterglassandglazing.co.uk\/?page_id=50"},"modified":"2021-04-29T22:13:52","modified_gmt":"2021-04-29T22:13:52","slug":"faq","status":"publish","type":"page","link":"https:\/\/leicesterglassandglazing.co.uk\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#e2e2e2;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:calc( 1140px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-animated\" data-animationType=\"fadeInLeft\" data-animationDuration=\"1.0\" data-animationOffset=\"100%\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-1{margin-top:10px!important; margin-right:0px!important;margin-bottom:30px!important;margin-left:0px!important;}}@media only screen and (max-width:640px) {.fusion-title.fusion-title-1{margin-top:10px!important; margin-right:0px!important;margin-bottom:30px!important; margin-left:0px!important;}}<\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"font-size:1.8em;margin-top:10px;margin-right:0px;margin-bottom:30px;margin-left:0px;\"><h2 class=\"title-heading-left\" style=\"font-family:&quot;Poppins&quot;;font-weight:700;margin:0;font-size:1em;\">Frequently Asked Questions<\/h2><\/div><div class=\"fusion-text fusion-text-1\"><p>Find answers to common questions asked by our customers to help you get answers sooner rather than later.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-2\"><\/div><style type=\"text\/css\">#accordion-50-1 .fusion-panel:hover, #accordion-50-1 .fusion-panel.hover{ background-color: rgba(247,249,249,0.65) } #accordion-50-1 .fusion-panel { border-color:#e2e2e2; border-width:1px; background-color:#ffffff; }.fusion-accordian  #accordion-50-1 .panel-title a .fa-fusion-box{ color: #009fe3;}.fusion-accordian  #accordion-50-1 .panel-title a .fa-fusion-box:before{ font-size: 20px; width: 20px;}.fusion-accordian  #accordion-50-1.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 38px;}.fusion-accordian  #accordion-50-1 .panel-title a{font-size:1em;}.fusion-accordian  #accordion-50-1 .panel-title a:hover, #accordion-50-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #009fe3;}.fusion-accordian  #accordion-50-1 .fusion-toggle-boxed-mode:hover .panel-title a .fa-fusion-box{ color: #009fe3;}.fusion-accordian  #accordion-50-1.fusion-toggle-icon-unboxed .fusion-panel .panel-title a:hover .fa-fusion-box{ color: #009fe3 !important;}<\/style><div class=\"accordian fusion-accordian\"><div class=\"panel-group fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordion-50-1\"><div class=\"fusion-panel panel-default fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"0c624b0742405d383\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-50-1\" data-target=\"#0c624b0742405d383\" href=\"#0c624b0742405d383\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Is There A Fee For Your Emergency Callout Service?<\/span><\/a><\/h4><\/div><div id=\"0c624b0742405d383\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Our team will help you to understand the cost when you contact us. There are no hidden costs, our emergency callout is an all inclusive service.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"46310a038104f15f1\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-50-1\" data-target=\"#46310a038104f15f1\" href=\"#46310a038104f15f1\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Which Areas Do You Cover?<\/span><\/a><\/h4><\/div><div id=\"46310a038104f15f1\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">We mainly cover the midlands however we are prepared to travel to anywhere in the UK. Please contact us to find out more.<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"2117b2876bc85b487\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-50-1\" data-target=\"#2117b2876bc85b487\" href=\"#2117b2876bc85b487\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Do You Undertake Insurance Work?<\/span><\/a><\/h4><\/div><div id=\"2117b2876bc85b487\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">Yes. We undertake all insurance work, and can coordinate directly with your insurance company.<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"d6e5ad196188852f1\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-50-1\" data-target=\"#d6e5ad196188852f1\" href=\"#d6e5ad196188852f1\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can You Complete Large Scale Commercial Installations?<\/span><\/a><\/h4><\/div><div id=\"d6e5ad196188852f1\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes. We provide a full range of commercial services, please contact our team to discuss your requirements.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"4ca7af35f3021a56c\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-50-1\" data-target=\"#4ca7af35f3021a56c\" href=\"#4ca7af35f3021a56c\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Will You Remove Your Footwear In My Home?<\/span><\/a><\/h4><\/div><div id=\"4ca7af35f3021a56c\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Our fitters are unable to remove their footwear due to health and safety regulations. However our fitters will take every care to ensure they wear footwear overalls where necessary to keep your property from being damaged or soiled.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"ed0b8e43c9678b174\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-50-1\" data-target=\"#ed0b8e43c9678b174\" href=\"#ed0b8e43c9678b174\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Do You Provide Clean-Up After New Installations?<\/span><\/a><\/h4><\/div><div id=\"ed0b8e43c9678b174\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes. We&#8217;ll treat your property with the upmost respect, once we complete our work we ensure that the area is left as clean as reasonably possible.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"c45d399c3ec8871cd\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-50-1\" data-target=\"#c45d399c3ec8871cd\" href=\"#c45d399c3ec8871cd\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can You Arrange For Any Construction Work If Required?<\/span><\/a><\/h4><\/div><div id=\"c45d399c3ec8871cd\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes. Depending on the type of construction work required and availability, we often have a professional contractor available to carry out the job.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-toggle-no-divider fusion-toggle-boxed-mode\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\"><a aria-expanded=\"false\" aria-controls=\"a74d7282537c06919\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-50-1\" data-target=\"#a74d7282537c06919\" href=\"#a74d7282537c06919\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What Is Your Basic Non-Emergency Call Out Fee?<\/span><\/a><\/h4><\/div><div id=\"a74d7282537c06919\" class=\"panel-collapse collapse \"><div class=\"panel-body toggle-content fusion-clearfix\">Our non-urgent call outs are free of charge. This may include a repair to be conducted in a few days from your call or a request for quotation.<\/div><\/div><\/div><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:100% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0px;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0px;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:100% !important;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 0px;margin-left : 0px;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 6%;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":210,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":[],"_links":{"self":[{"href":"https:\/\/leicesterglassandglazing.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/50"}],"collection":[{"href":"https:\/\/leicesterglassandglazing.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/leicesterglassandglazing.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/leicesterglassandglazing.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/leicesterglassandglazing.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=50"}],"version-history":[{"count":2,"href":"https:\/\/leicesterglassandglazing.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/50\/revisions"}],"predecessor-version":[{"id":1049,"href":"https:\/\/leicesterglassandglazing.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/50\/revisions\/1049"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/leicesterglassandglazing.co.uk\/index.php\/wp-json\/wp\/v2\/media\/210"}],"wp:attachment":[{"href":"https:\/\/leicesterglassandglazing.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=50"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}